Frequently Asked Questions
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Unfortunately we currently do not travel outside of Nevada. We service the Las Vegas area and will travel up to 35 miles outside of the Las Vegas area.
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We recommend any of the following hotels for the best hotel decor and guest experience (in no specific order)
- Aria
The Cosmopolitan
Elara Hilton Grand Vacations
Fountainebleau
Waldorf Astoria
Bellagio
Encore
Wynn
Durango Casino & Resorts
The Venetian Las Vegas
M Resorts
Red Rock Casino Resort & Spa
The Signature at MGM Grand
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A non-refundable 50% deposit is required to officially secure all bookings with The Pixie Stash. Due to the custom nature of our luxury décor experiences, order processing, material sourcing, and preparation begin immediately upon confirmation.
The remaining balance is due 48 hours prior to your scheduled setup date and is also non-refundable once paid.
Please note:
• Deposits and rush fees are non-refundable
• Last-minute “Priority Requests” booked within one week of the event include a $75 rush fee
• Hotel properties on the Las Vegas Strip may require an additional $30 parking fee
• House Call appointments include a $65 service fee due to additional setup considerations
• Clean-up services are available for a flat rate of $125We highly recommend booking at least 1–2 weeks in advance to ensure availability and allow time for custom preparation.
By submitting a booking request and submitting payment, all clients acknowledge that they have read, understood, and agreed to The Pixie Stash Refund & Cancellation Policy, including all deposit, payment, rush fee, and rescheduling terms.
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Yes, we do service Airbnbs in the Las Vegas area.
Once your appointment is scheduled, we will ask for photos and the address of the Airbnb to confirm the space meets our service requirements.
Please note: All Airbnbs must be self check-in only. Additional fees may apply for larger properties or spaces that require extended setup time and additional materials.
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We currently accept Zelle, Apple Pay and Cash App.
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Setup times vary depending on the package selected, but most experiences take between 3 to 4 hours to complete.
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Absolutely! We love creating personalized experiences. Custom colors, themes, messages, photos, balloons, and special add-ons may be available depending on your package.
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Yes! Clean-up services are available for every client at a flat rate of $125. This service includes the removal and disposal of all décor materials along with any applicable parking fees associated with the cleanup appointment.
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We create luxury experiences for birthdays, anniversaries, proposals, girlfriend proposals, honeymoons, weddings, romantic surprises, bachelorette celebrations, and more.